- All prices, promotions and discounts are subject to change without prior notice.
- The reservation form can be online or at the TripNic office and is reserved with full payment of the cost of the requested service.
- The client is responsible for having their digital or physical ticket/receipt on hand to confirm their boarding in the vehicle, in addition to being responsible for waiting at the meeting place (hotel, hostel, Airbnb, airport or the TripNIc Tours office), if it is not found, they will be given a 10-minute wait while other clients are picked up. If it is not yet found, it will be left even if I reserve its seat.
- The customer can contact a TripNic representative (505) 8866-6910, if 10 minutes have passed and the vehicle does not arrive for them.
- Luggage is the total responsibility of the client, regardless of commercial or any other value, TripNic Tours is not responsible for loss of luggage or valuables.
- Maximum reservation time up to half an hour before the departure of the shuttle.
- There will be no type of refund for services not used voluntarily.
- If you have complaints or suggestions, notify info@tripnictravels.com
- If the client has health problems or physical limitations of any kind, it is essential to let TripNic Tours know at the time of booking.
- Pets are not allowed on the shuttle.
- In case of any involuntary incident with the client’s luggage, TripNic will refund the maximum of $45.
- TripNic Tours will not disclose the Personal Information of its clients to third parties. All information received from clients will be used only to guarantee the reservations contracted with us.
- Extra luggage has a cost of $5.
- Surfboards pay an additional cost of $10 and must come in your bag to ensure their safety.